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Customer Service/Customer Support

Negotiable
by Freshersworld
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Job Specifications
Employment Type Internship/Projects
Job Description

& Selected intern 's day-to-day responsibilities include:


1. Handle incoming customer inquiries via email, chat, and phone professionally and promptly
2. Provide accurate information about our products/services and assist customers in problem resolution
3. Assist customers in navigating our platform and using our products/services effectively
4. Troubleshoot issues and guide customers through step-by-step solutions
5. Maintain detailed and accurate records of customer interactions and resolutions
6. Collaborate with the team to identify common customer issues and contribute to the development of FAQs and knowledgebase articles
&

Skill(s) required

  • Effective Communication
  • English Proficiency (Spoken)
  • MS-Excel
    • &

    Who can apply

    Only those candidates can apply who: 1. are available for full time (in-office) internship 2.& have relevant skills and interests

    Perks

  • Certificate

    • Number of openings

    3

    &


    Job Profile : Customer ServiceCustomer Support
    Industry : Internship, tech-support
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    About Employer
    Freshersworld (Registered since June-2017)
    Repro India Limited Bookscape
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