Required Academic Counsellor - Bangalore

Key Responsibilities:

1. Student Counseling and Guidance:

• Provide one-on-one or group counseling sessions to prospective and enrolled students.
• Guide students in selecting suitable academic programs or courses based on their interests, qualifications, and career aspirations.
• Assist students in setting academic goals and creating individualized study plans.
• Address academic, social, or emotional concerns affecting student performance or well-being.

2. Admissions Support:

• Counsel walk-in and online inquiries about available courses, eligibility criteria, admission procedures, and fee structures.
• Follow up with potential students through calls, emails, or chats to encourage enrollment.
• Provide clear information about scholarships, internships, placements, or additional support services.

3. Documentation and Process Handling:

• Support students through the application, enrollment, and orientation processes.
• Maintain accurate records of student interactions, counseling sessions, and follow-ups using CRM tools or spreadsheets.
• Ensure all required documentation is collected, verified, and processed according to institutional policies.

4. Relationship Building:

• Develop strong relationships with students to foster trust and ensure long-term engagement.
• Collaborate with academic coordinators, faculty members, and administrative staff to address students ' academic or behavioral concerns.
• Act as a bridge between students and departments such as finance, placements, and academics.

5. Reporting and Communication:

• Prepare daily, weekly, or monthly reports on student counseling metrics, enrollment conversions, or case resolutions.
• Communicate feedback from students to improve academic programs and student services.
• Participate in meetings, workshops, and training sessions to stay updated with policies and counseling techniques.

6. Event Participation and Outreach:

• Represent the institution at educational fairs, webinars, school visits, and career counseling events.
• Organize seminars or orientation sessions for incoming students and parents.
• Promote academic programs through marketing support and social media, as required.