UPS Batteries Service Engineer

Job Description: We are seeking a motivated and technically skilled UPS Batteries Service Engineer to join our team. The ideal candidate should possess at least a basic to intermediate understanding of Uninterruptible Power Supply (UPS) systems and battery technologies, along with a hands-on approach to performing routine maintenance, breakdown troubleshooting, installations, and other service-related activities. This role demands a practical, safety-conscious individual who is capable of working independently or as part of a team, often in customer-facing situations.

Responsibilities and Duties:

1. UPS Installation and Commissioning:

• Carry out installation of various types and brands of UPS systems, including single-phase and three-phase configurations.
• Ensure proper connection of input/output power lines, neutral, and earthing during installation as per standard electrical safety guidelines.
• Perform pre-commissioning checks, such as verifying the integrity of wiring, checking input/output voltages, and confirming UPS configuration settings.
• Conduct full commissioning tests to verify the system is operating correctly before handing over to the client.
• Explain basic operational procedures to the customer post-installation.

2. Preventive Maintenance (PM) Activities:

• Conduct scheduled preventive maintenance visits as per service contracts or manufacturer recommendations.
• Check the physical condition of batteries, terminals, cables, and UPS units.
• Measure and record battery voltage, specific gravity (for flooded lead-acid batteries), and UPS internal logs or alarms.
• Clean terminals, tighten loose connections, and apply anti-corrosive gel as needed.
• Run system diagnostics and simulate load conditions to ensure the UPS is operating within acceptable performance parameters.
• Identify and proactively address any early signs of failure to minimize downtime for the client.

3. Breakdown and Troubleshooting:

• Respond to emergency breakdown calls in a timely and professional manner.
• Identify faults in UPS systems or battery banks, including alarms, power failures, charging failures, inverter faults, etc.
• Use diagnostic tools and multimeters to trace faults in circuitry, control boards, power modules, or batteries.
• Replace faulty components or recommend replacements where repair is not feasible.
• Maintain proper documentation of fault reports, solutions provided, and any parts used during the repair process.
• Coordinate with senior technical staff or OEM support teams when required.

4. Battery Handling and Replacement:

• Evaluate the health of battery banks using load testers, battery analyzers, or impedance testers.
• Carry out safe removal and disposal of old or damaged batteries as per environmental guidelines.
• Install new batteries (VRLA, SMF, or tubular batteries), ensuring proper connections, charging levels, and UPS compatibility.
• Ensure batteries are labeled, aligned correctly, and supported on racks or shelves according to best practices.
• Test and record performance of newly installed batteries.

5. Shifting Activities:

• Assist in shifting of UPS systems or battery banks from one site to another.
• Perform safe disconnection, packaging, transportation, and reinstallation at the new location.
• C...