Customer Service Professional (1-1 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

ResponsibilitiesCustomer Service Responsibilities list:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documentsHR: SaitulasiIf interested please whatsapp me on 65 88371401 (ref:updazz.com)

Payroll Type : Permanent