Required Admission Counsellor - Bangalore

Job Summary:

We are looking for an enthusiastic and goal-driven Admission Counsellor to guide prospective students through the admission process and help them make informed decisions about their educational paths. The Admission Counsellor plays a critical role in converting inquiries into successful enrollments by providing accurate information, building trust, and supporting students and parents throughout the process. This role requires strong communication skills, a persuasive approach, and the ability to understand each student s academic and career aspirations.

Key Responsibilities:

1. Lead Management & Counseling:

• Handle incoming inquiries via phone, email, walk-ins, and online platforms.
• Counsel prospective students (and parents when applicable) on available courses, eligibility, fee structure, admission process, and career outcomes.
• Follow up with leads in a timely and structured manner to convert inquiries into admissions.
• Maintain a high level of product knowledge across all programs offered.

2. Admissions Process:

• Guide students through the application and enrollment process from initial inquiry to final registration.
• Help students with documentation, form filling, interview scheduling, entrance exams (if applicable), and payment procedures.
• Ensure accurate and complete data entry of student information in CRM or admission portals.

3. Communication & Relationship Building:

• Build rapport with prospective students and their families to understand their academic background, interests, and goals.
• Address queries, concerns, and objections with clarity and confidence.
• Provide post-admission support and maintain contact until the student joins.

4. Coordination & Reporting:

• Work closely with academic teams, finance departments, and senior counselors to streamline the admissions process.
• Provide regular updates and reports on inquiries, leads, conversions, and market feedback.
• Track and meet daily/weekly/monthly admission targets.

5. Events & Outreach Activities:

• Participate in educational fairs, school visits, seminars, webinars, and campus tours.
• Organize open houses, information sessions, and counseling workshops to attract prospective students.
• Represent the institution with professionalism and a strong understanding of program offerings.

Job Profile : Admission Counsellor
Industry : Teaching, bsc-bca-bbm