Business Development Manager

Job Summary: A Business Development Manager is responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company growth through strategic planning and execution. The BDM acts as a key point of contact between the company and its clients, ensuring customer satisfaction, expanding the client base, and increasing revenue. This role requires a blend of strategic thinking, sales acumen, communication skills, and market awareness.

Key Responsibilities:

1. Identifying New Business Opportunities:

• Research and identify potential clients and new markets for business expansion.
• Analyze market trends, customer needs, and competitor activity to uncover new opportunities.
• Develop strategic plans to target high-potential sectors or industries.

2. Client Acquisition and Relationship Management:

• Approach prospective clients through various channels such as cold calling, networking, attending industry events, and referrals.
• Develop and maintain long-term relationships with new and existing clients.
• Understand client requirements, present solutions, and negotiate contracts or service agreements.
• Act as a liaison between the client and internal teams to ensure service delivery meets client expectations.

3. Sales Strategy and Planning:

• Develop customized proposals and presentations tailored to client needs.
• Set and achieve individual and team sales targets.
• Collaborate with the sales and marketing teams to create campaigns that support business goals.
• Track and report on sales performance, forecasts, and pipeline development.

4. Market and Competitor Analysis:

• Stay updated on industry trends, emerging markets, and competitor activities.
• Provide feedback to the product and marketing teams based on market insights and customer feedback.
• Recommend new products or services that align with market demand and business capabilities.

5. Team Collaboration and Leadership:

• Coordinate with internal departments (e.g., marketing, operations, finance) to ensure alignment with client needs.
• May be responsible for mentoring or supervising junior sales or business development staff.
• Participate in the recruitment and onboarding of new team members as needed.

6. Proposal and Contract Management:

• Prepare and submit proposals, RFP responses, and tender documents.
• Assist in negotiating pricing and terms of agreements.
• Work closely with legal and finance teams to ensure compliance and profitability.