Executive - Customer Support (0-2 Yrs) Mumbai (After-Sales/Customer Service)

-Attractive Salary & Benefits-Opportunity to make a positive impact-A role that offers a breadth of learning opportunitiesOur client build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25 years of expertise and a 3,500 client baseThe JobOur client is hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities:Client Assistance - Provide step-by-step guidance to resolve software, accounting, and GST-related queries.Software Training - Conduct hands-on training to help users understand and maximize Medica Ultimate s features.Collaboration & Learning - Work with the technical team to stay updated on new software enhancements.Ideal CandidateWho Can Apply?Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!)Alternative Eligibility: 12th pass with experience in customer support (preferably software-related).Skills Required:- Strong communication & problem-solving skills.- Basic accounting & GST knowledge.- Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional) (ref:updazz.com)

Payroll Type : Permanent