Job Opening For BPO - International Call Center

Skills and Competencies:

• Excellent Communication: Strong command over English (both verbal and written). Neutral or global accent preferred.
• Listening Skills: Ability to actively listen and respond appropriately to customer needs.
• Customer Orientation: Friendly, patient, and empathetic attitude toward customers.
• Problem Solving: Analytical thinking and the ability to resolve issues effectively and quickly.
• Technical Proficiency: Basic computer knowledge, familiarity with CRM tools, and ability to type efficiently.
• Adaptability: Flexibility to work in night shifts, rotational shifts, and in a target-driven environment.
• Time Management: Ability to manage workload and adhere to schedules and deadlines.
• Team Player: Cooperative, open to feedback, and able to work collaboratively with team members.