Executive - Front Desk - Hospitality (3-6 Yrs) Pune (After-Sales/Customer Service)

Experience - 3 yearsLocation - PuneJob Description for Front Desk Executive: - Coordinate with Consultant in Studio and book consultation to meet their individual targets & earn incentives.- Handling inquiries on phone as well as on emails.- Ensure that all the Brand Standards are followed.- Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition- Manage front Office task and Guest Relations personnel.- Compile statistics for front office and provide reports relating to that area- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.- Prepare efficient work schedule for Front Office Staff.Desired Candidate Profile:- 3 Experience in Hospitality or service Industry, entertainment, media, corporate- Good & Pleasing Communication Skills in English, Hindi and Regional language (Specific to the work location).- Excellent telephone courtesy & client handling skill.- Routine operations management knowledge.- Should be highly motivated & result oriented.
-Should be comfortable with target-based role- Strong client management skills.
-Good looking - Presentable.- Candidate with proper dedication towards Front Office would be preferred along with the given criteria in the job description. (ref:updazz.com)

Payroll Type : Permanent