Customer Support Role - Voice Process - BPO (1-4 Yrs) Bangalore (After-Sales/Customer Service)

International Voice Process- Customer Support - Excellent Communication NeededExperience : 1 Yr exp in International Voice ProcessSalary : Upto 5.5 Lpa - 5 Days working 2 Days Off- Rotational Shifts and Rotational Offs Location : Bangalore- Virtual Interview Job Summary:- We are seeking enthusiastic and customer-focused individuals for the role of Customer Support Executive in our international voice process- . The ideal candidate will handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction through effective communication over the phone.Responsibilities :- Handle inbound/outbound calls from international customers (primarily from the US/UK/Australia).- Understand customer queries and provide accurate information or solutions in a timely manner.- Resolve product or service issues by clarifying the customer s complaint.Requirements:- Excellent verbal communication skills in English.- Strong listening and problem-solving skills.- Ability to work in a fast-paced environment and handle stress effectively.- Comfortable working night shifts and rotational shifts. (ref:updazz.com)

Payroll Type : Permanent