Required Telesales Executive - Patna

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Job Summary:

A Telesales Executive is a vital member of the sales team responsible for reaching out to prospective and existing customers via telephone to promote products or services and generate sales. The role involves building customer interest, understanding their needs, and offering tailored solutions to convert leads into sales opportunities. Telesales Executives play a key role in helping businesses grow by creating new revenue streams and enhancing customer engagement. This position requires excellent communication skills, a persuasive personality, and a result-oriented approach. The ability to handle objections, maintain professionalism, and consistently meet or exceed targets is essential.

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

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Job Profile : Telesales Executive
Industry : BPO, Walkin, work-from-home, contingent