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OnActive - Desktop Support Role (1-4 Yrs) Delhi (After-Sales/Customer Service)

Negotiable
by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Job Description:- Provide assistance to customers via phone, email, or chat for IT-related issues.- Diagnose and resolve issues with networking, Windows operating systems, printers, Windows Server, and antivirus software.- Help configure and set up Windows-based systems, printers, and antivirus software.- Log support requests and document troubleshooting steps, resolutions, and customer feedback.- Work with internal teams to resolve more complex technical issues and ensure customer satisfaction.- Guide customers on the proper use of their systems, printers, antivirus, and network settings.Skill Requirements:- Good communication skills.Mandatory Requirements:- Knowledge of networking, windows, office, printers, Wifi, Windows servers and Antivirus- Any 6 months course in IT (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
ONACTIVE
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