Receptionist - Front Desk

Key Responsibilities:

1. Front Desk Operations

• Greet and welcome guests, visitors, and clients warmly as they arrive.
• Ensure the reception area is tidy, organized, and presentable at all times.
• Offer refreshments to visitors when applicable.

2. Phone & Email Management

• Answer, screen, and forward incoming phone calls in a professional manner.
• Respond to emails or direct them to the concerned departments.
• Maintain records of all incoming and outgoing communication when required.

3. Appointment Scheduling & Calendar Management

• Schedule and confirm appointments, meetings, or interviews.
• Coordinate with staff and clients to avoid scheduling conflicts.
• Maintain a logbook or software for appointments and walk-ins.

4. Record Keeping & Data Entry

• Maintain visitor logs, appointment books, or digital records.
• Assist in maintaining office files, employee records, and documents.
• Perform basic data entry tasks and ensure accuracy in logs and spreadsheets.

5. Administrative Support

• Assist other departments with photocopying, scanning, printing, and mailing tasks.
• Receive and distribute packages, documents, and office supplies.
• Keep an inventory of front-office supplies and request restocking when necessary.

6. Coordination & Communication

• Liaise with internal departments for meetings, notices, or office coordination.
• Notify employees of visitor arrivals or external meetings.
• Provide accurate information to clients or direct them to the appropriate contact person.