Systems Integration Senior Analyst

Your Role
As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress ' MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.
Key Responsibilities:
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:
Excellent incident and request handling
:
Help attain and then maintain SLAs and KPIs
:
Ensure system/application alerts are acknowledged and actioned
:
Escalate issues to STO management and leadership as needed
:
Support patching, upgrades, and configuration changes
:
Assist in managing high:priority incidents and requests related to file transfers
:
Ensure compliance with audit controls and evidence requirements
Experience:
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:
Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
:
Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
:
1:3 years of experience in a security operations role
:
Confidence in troubleshooting
:
Good communication skills
Your Role
As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress ' MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.
Key Responsibilities:
stylemargin:bottom:11.0px:
:
Excellent incident and request handling
:
Help attain and then maintain SLAs and KPIs
:
Ensure system/application alerts are acknowledged and actioned
:
Escalate issues to STO management and leadership as needed
:
Support patching, upgrades, and configuration changes
:
Assist in managing high:priority incidents and requests related to file transfers
:
Ensure compliance with audit controls and evidence requirements
Experience:
stylemargin:bottom:11.0px:
:
Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
:
Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
:
1:3 years of experience in a security operations role
:
Confidence in troubleshooting
:
Good communication skills

Job Type: Permanent