Admin And Facility Manager

Key Roles and Responsibilities:
1. Campus Setup & Onboarding
Supervise the initial setup and readiness of the residential campus before handover.
Coordinate with vendors and contractors for interiors, security systems, signage, and amenities setup.
Ensure all SOPs are in place and executed from day one.
2. Resident Relations & Communication
Be the primary point of contact for all resident concerns and feedback.
Manage digital/physical communication boards, community updates, and event coordination.
Conduct regular surveys and feedback sessions to ensure satisfaction.
3. Service & Staff Management
Supervise housekeeping, security, reception, landscaping, and amenity staff.
Conduct daily service inspections using checklists to ensure cleanliness, security, and functionality.
Maintain duty rosters, training schedules, and performance tracking.
4. Vendor & AMC Coordination
Manage contracts, SLAs, and performance of vendors (lift, DG, CCTV, cleaning, etc.).
Track renewals, service reports, and vendor attendance.
Ensure timely preventive maintenance and AMC compliance.
5. Facility & Amenities Oversight
Ensure optimal functionality of common amenities: gym, club house, garden, pool, etc.
Address breakdowns, coordinate repairs, and maintain usage logs.
Supervise cleanliness, access control, and resident booking systems.
6. Reporting & Documentation
Submit daily, weekly, and monthly reports on campus operations.
Track budgets, expenses, and staff/vendor KPIs.
Maintain digital records of inspections, complaints, resolutions, and inventories.
7. Legal, Safety & Compliance
Ensure compliance with fire safety norms, legal licenses, pollution control, lift/boiler/staff documentation, etc.
Handle emergencies like fire, flooding, theft, or medical issues per SOP.
Conduct safety drills and maintain emergency contact protocols.
8. Move-in / Move-out Coordination
Manage checklists and processes for resident move-ins and move-outs.
Ensure deposits, handovers, and condition checks are properly documented.
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Desired Skills & Qualifications:
Bachelor 's degree in Hospitality, Facility Management, or related field.
3 5 years of experience in residential facility or hospitality operations.
Strong leadership, communication, and people management skills.
Job Profile : Admin and facility manager
Industry : recruitment