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Senior Customer Support Role (2-6 Yrs) Delhi (After-Sales/Customer Service)

Negotiable
by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Job title -Sr Customer Support Exp - 2 YearsLocation - Delhi Okhla, Job Responsibilities:- Deliver top-tier customer support across all channels via calls and chats.- Resolve issues & complaints with a focus on customer satisfaction.- Monitor feedback to identify areas for improvement.- Collaborate with teams for a seamless customer journey.- Keep detailed records of interactions and resolutions.- Contribute to developing customer service policies and standards.- Prepare and present reports on key CX metrics. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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