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Customer Success Associate

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams including Customer Success, Product, and Engineering to transform insights into impactful product features and solutions.&

No. of positions - 12&
Location: Remote&

& What You Will Do:&
& Learn our platform Recruit CRM and understand the recruitment business.&
& Handle client queries via chat, email and video calls to gain experience.&
& Understand and convey customer needs to the team.&
& Solve user challenges, providing solutions or workarounds.&
& Uphold communication guidelines and procedures.&
& Build and nurture client relationships.&
& Continuously strive for exceptional service delivery.&

& Traineeship Details:&
& Traineeship Program: 6 months; 8.5 hours per day.&
& Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary INR 2,00,000 yearly performance pay)
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Job Profile : Customer Success Associate
Industry : bsc-bca-bbm, tech-support
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About Employer
Freshersworld (Registered since June-2017)
Recruit CRM
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