Customer Service Executive

Role Overview We are hiring for a& Customer Service Executive to handle the client interactions efficiently. The candidate will be responsible for responding to inquiries and ensuring the quality service delivery across communication channels. Responsibilities

• Handle inbound customer calls and emails
• Provide an accurate information and support based on client queries
• Maintain the call/email quality
• Log all the customer interactions and update systems accordingly
• Coordinate with the internal teams when needed
• Ensure customer satisfaction

Requirements

• Gender : Male / Female
• Experience : Open to both Freshers and Experienced candidates
• Qualification : Minimum HSC or Graduate
• Good verbal communication skills (Versant score 4 5 preferred)
• Willing to work 6 days with rotational week-offs
• Should be able to commute to Ghansoli, MBP
  

Job Profile : Customer Service Executive
Industry : tech-support