Education Counselor (1-2 Yrs) Delhi (Telesales/Inside Sales/BPO)

The Education Counselor will be responsible for guiding potential students through their educational journey by providing information about available courses and career opportunities. This role requires proactive outreach and face-to-face counseling to convert leads into successful enrolments.Key Responsibilities: 1. Lead Management:- Make outbound calls to prospective students from the provided leads, introducing them to our academic programs.- Respond to inquiries via phone, email, and other communication channels to address any questions or concerns.2. Face-to-Face Counseling:- Provide in-person counseling sessions for walk-in students, assessing their needs and recommending suitable courses.- Offer tailored guidance based on each student s academic background, career aspirations, and personal interests.3. Follow-ups:- Regularly follow up with leads through calls or messages to ensure a smooth enrollment process.- Maintain an organized database of leads, ensuring each prospect is properly tracked throughout the counseling process.4. Product Knowledge:- Develop a deep understanding of the company s academic offerings, including courses related to GIS, engineering, and drone services.- Effectively communicate course benefits, fee structures, job placement assistance, and other relevant details to prospective students.5. Collaboration with Educational Institutions:- Work on building relationships with universities and other educational bodies for potential partnerships or collaborations.6. Administrative Duties:- Maintain accurate records of all counseling sessions and lead interactions.- Support administrative tasks related to admissions, scheduling, and course inquiries.Qualifications & Skills:- Educational Background: MBA or Bachelor s degree with relevant experience.- Experience: At least 1 year in education counseling or a similar role, with proven expertise in both phone-based and face-to-face counseling.- Skills: Excellent communication in English and Hindi (both verbal and written), confident presentation skills, and the ability to build rapport with students.- Preferred: Prior experience in counseling for educational institutions or student recruitment.Why Join Us?- Dynamic Role: Help students shape their futures while working in an innovative and growing industry.- Career Development: Opportunities to expand your skills in a high-demand sector with career advancement potential. (ref:updazz.com)

Payroll Type : Permanent