Banking Assistant - Customer Support (0-3 Yrs) Bhopal (After-Sales/Customer Service)

Provides services to customers, manages accounts, and offers financial guidance. They assist with transactions, loans, investments, and other banking needs, while also ensuring compliance with regulations. Relationship Building:Establishing and nurturing relationships with clients, partners, or internal business units. Needs Assessment:- Understanding client requirements, translating them into actionable plans, and ensuring solutions align with business objectives. Communication & Collaboration:- Facilitating communication between different teams or stakeholders, ensuring smooth workflows and efficient problem-solving. Strategic Alignment:- Connecting business objectives with available services or solutions, maximizing value and driving organizational strategy. Performance Monitoring:- Tracking key performance indicators (KPIs), identifying potential issues, and reporting on the overall health of the relationship. Issue Resolution:- Addressing client concerns, resolving conflicts, and proactively preventing problems from escalating. Business Development:- Identifying new opportunities, supporting sales efforts, and contributing to revenue growth. Staying Informed:- Keeping up-to-date with industry trends, competitor activities, and technological advancements. Contract Negotiation & Management:Working with clients to establish mutually beneficial agreements and ensuring compliance. (ref:updazz.com)

Payroll Type : Permanent