Required Sales Executive - Chennai

Key Responsibilities:

1. Customer Engagement & Product Consultation

• Greet and interact with walk-in and online customers professionally and warmly.
• Understand customers ' needs, skill level, and usage to recommend suitable camera gear, accessories, and bundles.
• Explain technical specifications and comparisons between different camera models (e.g., DSLR vs. mirrorless), brands, and accessories.

2. Product Demonstration & Sales

• Conduct live demos of cameras, lenses, lighting, and related imaging products.
• Showcase key features such as autofocus, image quality, ISO performance, video capabilities, and usage scenarios.
• Encourage upselling and cross-selling (e.g., recommending tripods, memory cards, lenses, lighting gear).

3. Technical Support & After-Sales Guidance

• Guide customers in basic camera setup, menu navigation, and usage tips.
• Troubleshoot common customer issues or queries related to gear, compatibility, or maintenance.
• Provide after-sales assistance and coordinate with service teams for repairs or warranty issues.

4. Inventory & Merchandising

• Assist in stock management, price tagging, and display arrangement for cameras, drones, audio gear, and accessories.
• Keep the product display area clean, organized, and attractive.
• Notify supervisors about low stock, customer trends, or product feedback.

5. Reporting & CRM Maintenance

• Record all customer details, product interests, and sales in the system or CRM tool.
• Follow up with potential leads or existing customers for repeat purchases or service reminders.
• Share daily/weekly reports on sales performance, footfall, and customer feedback.

Required Skills & Qualifications:

• Graduate in any stream. A diploma or certification in Photography, Mass Media, or Electronics is a plus.
• Strong verbal communication skills in English and at least one regional language.
• Basic knowledge of digital cameras (DSLR, mirrorless, compact), lenses, and imaging accessories.
• Familiarity with major brands like Canon, Nikon, Sony, Fujifilm, Panasonic, GoPro, and DJI.
• Proficiency in using social media or photography apps (Instagram, YouTube, Lightroom, etc.) is a bonus.
• Customer-first mindset and a confident, friendly personality.