Hiring For Online Customer Support In Salem

VENUE :
OPP, ANS DHIVYAM,
NARASOTHIPATTI, NEAR D-MART WAY,
SALEM-4. PHONE : 7845324333.
Online service support encompasses all customer assistance provided through digital channels. This includes answering questions, resolving issues, offering guidance, and providing general support to customers via email, chat, social media, or self-service resources like knowledge bases and FAQs
Responsibilities:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers ' needs.
Meeting sales objectives.
Following procedures and policies.