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Shop Floor Executive

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Urgent hiring for a Shop Floor Executive at a renowned Book Store
Experience : 1 - 2 years or Freshers are also eligible
Salary : Upto 10K
Minimum 10th pass
Location : Park Street
Job Responsibilities:
Oversee Daily Operations
Ensure Customer Satisfaction
Coordinate with Other Departments
Maintain Store Appearance
Interested candidates can contact or share their CVs over Whatsapp

Key Responsibilities :

1. Customer Service & Engagement :

  • Greet customers warmly and offer assistance with book recommendations or locating specific titles.
  • Understand customer interests and suggest appropriate genres, authors, or series.
  • Answer inquiries regarding availability, editions, pricing, and ongoing promotions.
  • Create a welcoming, book-friendly environment that encourages browsing and purchases.

2. Inventory & Stock Management :

  • Assist in receiving, unpacking, and organizing new book stock on shelves according to categories.
  • Ensure all books are properly labeled with price tags and barcodes.
  • Conduct regular stock checks and inform the store manager about low stock or reorders.
  • Remove damaged, outdated, or misplaced books and maintain neat displays.

3. Visual Merchandising & Store Appearance :

  • Arrange bookshelves and display tables attractively to promote new arrivals, bestsellers, and thematic sections.
  • Support execution of visual merchandising guidelines for special events like book launches, reading weeks, or holiday sales.
  • Maintain a clean, organized, and inviting shop floor at all times.

4. Billing & Point-of-Sale Assistance :

  • Operate the billing counter and handle transactions via cash, card, UPI, or digital wallets.
  • Issue receipts, handle returns/exchanges, and resolve minor billing discrepancies.
  • Maintain POS systems, update daily sales records, and report any system issues to the store manager.

5. Sales Targets & Promotions :

  • Meet daily and monthly individual or team sales targets as assigned.
  • Promote loyalty programs, memberships, or store discount offers to customers.
  • Assist in executing seasonal campaigns, book fairs, or promotional events inside or outside the store.

6. Coordination & Communication :

  • Communicate customer feedback to the store manager for service improvement.
  • Coordinate with back-office and inventory teams for order updates and special requests.
  • Support other team members in high-traffic periods or special events.

Required Skills & Attributes :

  • Excellent communication and interpersonal skills
  • A genuine interest in books and literature (fiction/non-fiction/academic)
  • Strong customer handling and complaint resolution skills
  • Attention to detail in organizing and displaying merchandise
  • Ability to multitask in a fast-paced retail setting
  • Basic numerical and billing skills
  • Familiarity with POS systems and inventory tracking (preferred)

Job Profile : Shop Floor Executive
Industry : retail
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About Employer
Freshersworld (Registered since June-2017)
Adlib Management Services
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