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Executive Counter Sales Retail

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Required enthusiastic boy for counter sales
Salary bonus model available&
Computer skills will be add on.&
Good behaviour is a must requirement.

We will provide:
1. On job training
2. Incentives from 1st month onwards

Key Responsibilities:

1. Customer Engagement and Service:

  • Greet all customers warmly and professionally as they approach the sales counter.
  • Understand the customer s requirements by asking the right questions and actively listening.
  • Offer product information clearly and confidently, including specifications, pricing, availability, and features.
  • Handle customer queries, complaints, or returns courteously and resolve issues promptly.
  • Provide guidance on new arrivals, promotions, and best-sellers to influence purchase decisions.

2. Sales Execution:

  • Maximize sales opportunities by recommending complementary products or upgrades (cross-selling and up-selling).
  • Demonstrate in-depth knowledge of product lines to meet customer needs efficiently.
  • Meet individual and counter-specific sales targets and contribute to overall store goals.
  • Convert inquiries into successful sales while maintaining a helpful and non-pushy approach.

3. Transaction Handling:

  • Process sales quickly and accurately using Point of Sale (POS) systems or billing software.
  • Manage different payment methods, including cash, credit/debit cards, wallets, and gift vouchers.
  • Issue receipts, warranties, or return slips, and handle customer exchanges or refunds in line with store policies.
  • Maintain daily cash balance sheets and ensure accuracy during opening and closing counters.

4. Stock and Display Management:

  • Ensure that products on the counter are well-stocked, neatly arranged, and properly labeled.
  • Keep displays clean, organized, and aligned with store merchandising standards.
  • Report low stock levels or fast-moving items to the inventory or store manager for timely restocking.
  • Assist in stock counting, tagging, and pricing during audits or inventory checks.

5. Coordination and Communication:

  • Coordinate with inventory staff, floor associates, or store supervisors to fulfill customer requests (e.g., checking stock in the backroom).
  • Share customer feedback or product issues with the appropriate team to improve service or product quality.
  • Collaborate with teammates to ensure smooth store operations and achieve common goals.
  • Participate in regular team meetings, training sessions, and store events or promotions.

6. Documentation and Record-Keeping:

  • Maintain accurate records of customer orders, service requests, or special instructions.
  • Log product returns, refunds, or issues in a timely and clear manner.
  • Support the store team in preparing sales reports, customer feedback logs, or service follow-up lists.

Job Profile : Executive Counter Sales Retail
Industry : retail
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About Employer
Freshersworld (Registered since June-2017)
Bartanwale
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