Outbound Sales Telecaller

Job Summary: We are looking for a confident, energetic, and persuasive Outbound Sales Telecaller to join our sales team. The primary responsibility of this role is to make outbound calls to potential customers, pitch products or services, generate sales, and meet or exceed assigned targets. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle objections professionally. As an Outbound Sales Telecaller, you will play a crucial role in expanding the company s customer base. You will be the first point of contact between the business and potential clients, representing the brand with professionalism and enthusiasm. Your main goal is to create interest, build trust, and convert leads into customers. Key Responsibilities:

1. Outbound Calling:
   • Make daily outbound calls to leads provided through databases, campaigns, referrals, or cold leads.
   • Introduce the company s products or services and explain their features, advantages, and pricing clearly and persuasively.
   • Follow calling scripts and sales strategies as per company standards while adapting to each conversation as needed.
2. Lead Generation & Conversion:
   • Identify potential buyers and generate interest through effective communication.
   • Capture relevant information such as customer requirements, preferences, and objections.
   • Follow up on leads consistently to close sales and meet daily, weekly, and monthly targets.
3. Customer Engagement:
   • Answer questions, handle objections, and resolve queries to build trust and credibility.
   • Understand customer needs and offer appropriate solutions that align with their interests or challenges.
   • Maintain a professional and friendly tone in all interactions to ensure a positive customer experience.
4. Database and CRM Management:
   • Accurately record call details, customer feedback, and outcome of each interaction in the CRM system.
   • Update and maintain customer records and ensure no duplicate or outdated entries exist.
   • Use the CRM system to track follow-ups and manage the sales pipeline effectively.
5. Team Coordination:
   • Collaborate with the sales team, marketing department, and team leader to align strategies and share feedback.
   • Attend regular team meetings and training sessions to stay updated on product features and sales techniques.
   • Provide feedback on customer responses, market trends, and script performance to improve the overall sales process.
6. Target Achievement:
   • Consistently meet or exceed individual sales targets, conversion rates, and call volume goals.
   • Work under pressure and maintain focus and productivity in a performance-driven environment.

Job Profile : Outbound Sales Telecaller
Industry : BPO, Diploma, bsc-bca-bbm, work-from-home