Inbound or Outbound Telecaller Retail Banking

Inbound or Outbound Telecaller Retail Banking Job Description Your Contribution: Customer Engagement & Relationship Building: Making outbound calls to potential and existing customers, introducing banking products, explaining their benefits, and answering queries clearly and professionally in Hindi and English. Needs Identification & Solution Offering: Actively listening to customer needs and financial aspirations, then skillfully matching them with the most suitable banking products or services, demonstrating a genuine desire to assist them. Information Accuracy & Compliance: Providing precise and up-to-date information on product features, interest rates, terms, and conditions, ensuring strict adherence to all banking regulations and internal policies. Lead Generation & Conversion: Generating qualified leads, scheduling appointments for banking advisors, and contributing to the achievement of individual and team sales targets. Documentation & Reporting: Accurately capturing customer information, call details, and outcomes in our CRM system, and providing regular reports on call activities and lead status Experience: 3 to 7 yrs Salary: Based on Company Norms Education: Any Basic Degree Location: In And Around Chennai Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR - Maria