Required Sales Executive - Mumbai

Key Responsibilities

1. Lead Generation and Prospecting

• Identify potential customers through market research, cold calling, field visits, and referrals.
• Collaborate with real estate agents, property developers, and builders to generate loan leads.
• Participate in promotional events, property expos, and marketing campaigns to attract new clients.

2. Customer Engagement and Consultation

• Understand customer requirements, financial background, and property details.
• Explain loan products, interest rates, EMI structures, eligibility criteria, and documentation requirements.
• Build trust by offering transparent information and addressing customer queries.

3. Loan Application and Processing

• Assist customers in filling out loan application forms.
• Collect and verify necessary documents (KYC, income proofs, property papers, etc.).
• Coordinate with internal teams for processing, credit appraisal, and verification.
• Ensure accurate data entry into systems and track application progress.

4. Sales Target Achievement

• Work towards achieving monthly and quarterly sales targets.
• Upsell and cross-sell related products such as insurance, top-up loans, or balance transfer options.
• Maintain a healthy pipeline of prospective clients to ensure continuous business flow.

5. Relationship Management

• Build long-term relationships with clients by offering post-sales support.
• Maintain regular follow-ups with customers to update them on loan status and approvals.
• Develop partnerships with real estate and channel partners for sustained business generation.

6. Market Intelligence

• Keep track of competitor loan products, interest rates, and offers.
• Provide feedback to management on customer needs, trends, and competitor activities.
• Suggest new strategies for improving sales performance and customer acquisition.

Required Skills

Technical Skills

• Understanding of home loan products, credit evaluation, and banking processes .
• Knowledge of financial documents and compliance requirements.
• Proficiency in using CRM tools, MS Office (Excel/Word), and loan management software.

Sales and Marketing Skills

• Strong persuasion and negotiation abilities.
• Ability to explain complex financial terms in simple, c