Required Assistant Manager - Chennai

Required Skills & Competencies

1. Banking & Financial Knowledge

• Strong understanding of banking operations, products, services, and regulatory frameworks .
• Knowledge of retail banking, investment products, and financial services.
• Familiarity with core banking solutions and digital banking platforms.

2. Leadership & Team Management

• Ability to lead, guide, and motivate a team towards achieving targets.
• Conflict resolution and decision-making skills for managing branch-level issues.

3. Customer Service Orientation

• Strong interpersonal skills to build long-term customer relationships .
• Ability to handle challenging situations with professionalism and empathy.

4. Analytical & Problem-Solving Skills

• Ability to analyze financial data, customer behavior, and sales performance.
• Quick decision-making skills to resolve operational and customer-related challenges.

5. Communication Skills

• Excellent verbal and written communication skills for interacting with clients and teams.
• Ability to explain financial products and policies clearly to customers.

6. Technical Skills

• Proficiency in MS Office (Excel, Word, PowerPoint) .
• Familiarity with core banking software and CRM tools.
• Knowledge of digital banking trends and financial technology (FinTech) solutions.