Required Graduate Trainee - Nashik

Negotiable

by Freshersworld
Be the first to contact

Visit Site

Job Specifications

Employment Type Full time jobs

Job Description

Designation& - & Graduate Trainee

Educational Qualifications

B.Sc./B.Com/BBA/BCA/BA with 60% and above in 10th& ,12th& and Graduation & No Active Backlogs

Job Description:

Provide support on Outlook related issues and Windows OS related issues
End to end trouble shooting End user services network issue
Coordinating with Vendors to troubleshoot on assets which are in Warranty
Should be ready to work in 24x7 environment.
Preparing SLA/Performance reports and meeting with Customers to manage regular operation
Ticket handling
Address user tickets regarding hardware, software and networking
Prepare, implement and verify the configuration and integration of a Node/system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interfacing with other Technical Teams
Installing and upgrading operating systems and computer software.
Coordinating with field team if onsite support required on faults
Preparation of script and Impact analysis for changes that needs to be done in network.
Conduct remote troubleshooting
Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.
Hand over and activity sheet preparation
Ability to identify problems and act accordingly as per defined CM process
Ensuring Post check of activities done during MW period.
Experience in trouble shooting of configuration related issues.