Required Telesales Executive - Mumbai

Good communication skills,& Language know:- English Hindi Marathi, any linguistics language.

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

& A Telesales Executive plays a vital role in driving a company s revenue by making outbound or receiving inbound calls to potential and existing customers with the aim of selling products or services. This position requires excellent communication skills, persuasive abilities, and a results-oriented mindset. Telesales Executives act as a bridge between the company and its clients, ensuring that customer needs are understood and met while achieving sales targets. This role is suitable for individuals who are confident, self-motivated, and passionate about sales. Telesales Executives are often part of the marketing or sales team and contribute significantly to business growth by generating leads, closing deals, and maintaining strong customer relationships.
Job Profile : Telesales Executive
Industry : BPO