International Sales Development Representative

Name of the Role International Sales Development Representative
Role Definition
The International Sales Development Representative& is responsible for the full sales cycle from initiating contact and qualifying leads (MQLs/SQLs) using the BANT framework to closing deals through product demos and negotiation. The role emphasizes consistent lead engagement, CRM management, sales ownership, and seamless collaboration with internal teams to meet defined performance targets. After closing the sale, the representative must ensure a smooth transition and handover to the Account Manager for ongoing relationship and account management.
Key Responsibilities / Deliverable
Drive complete sales cycle: Outreach, Qualification, Demo Scheduling, and Deal Closure.
Achieve minimum X SQL conversions daily using calling & email.
Ensure timely follow-ups and demo scheduling based on lead requirements.
Handle CRM responsibilities including updates, notes, and activity logs.
Provide daily and weekly reporting to management on sales pipeline and performance.
Ensure seamless handover to the Account Manager after successful deal closure.
Tasks & Activities
Conduct minimum of 100 connected calls daily to engage and qualify leads.
Qualify leads strictly using BANT criteria to ensure quality SQLs.
Schedule and conduct product demos, taking ownership of the opportunity until closure.
Update lead statuses, notes, tasks, and communications in CRM after every interaction.
Respond to email queries and nurture them into SQLs.
Research leads in CRM thoroughly before outreach.
Send timely follow-up emails post-call or interaction.
Be the point of continuity in client conversations: from outreach to handover.
Participate in meetings and perform smooth transitions from SQL to Closure.
Upon successful deal closure, coordinate with the Account Manager and ensure detailed handover of client expectations and CRM data.
Maintain collaboration with lead generation & QA teams.
Record and report daily calling and lead conversion activities to managers.
Incorporate QA feedback to improve pitch quality and conversion.
Measurement Metrics
Minimum of 100 connected calls
X SQLs per day scheduled on daily basis & X revenue target on monthly basis.
To achieve 95% quality score and above
100% adherence to BANT criteria, and accuracy of lead status updates in CRM.
Measured by lead-to-deal conversion rate and success of demo handovers and account transitions

Job Profile : International Sales Development Representative
Industry : Others