Required Voice Process - Hyderabad

Required Skills and Competencies

• Language Fluency:
  • Must be fluent in Tamil or Malayalam .
  • Must have good English communication skills for bilingual interactions.
• Communication Skills: Clear speaking ability, active listening, and customer engagement.
• Interpersonal Skills: Ability to handle different types of customers professionally.
• Problem-Solving Abilities: Quick decision-making and effective issue resolution.
• Sales & Negotiation Skills: Ability to persuade customers.
• Basic Computer Knowledge: Familiarity with CRM tools, call logging, and data entry.
• Teamwork: Ability to work collaboratively with colleagues and supervisors.