Required Sales Telecaller - Noida

Job Summary:

We are seeking a motivated and results-driven Sales Telecaller to join our growing team. As a Sales Telecaller, you will be responsible for making outbound calls to potential customers, promoting products or services, and generating leads. The ideal candidate will possess excellent communication skills, a persuasive attitude, and the ability to close sales over the phone.

Key Responsibilities:

• Outbound Calling & Lead Generation:
  • Make outbound calls to potential clients and introduce them to the products/services.
  • Qualify leads by understanding customer needs and providing information about relevant offerings.
  • Set appointments for the sales team to follow up on hot leads or conduct product demos.
• Sales Conversion:
  • Close sales over the phone by effectively addressing customer queries, concerns, and objections.
  • Guide customers through the purchasing process and ensure a smooth transaction.
  • Meet or exceed daily/weekly/monthly sales targets set by the management.
• Customer Relationship Management:
  • Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
  • Maintain a professional and courteous demeanor while dealing with customers.
  • Follow up with customers post-sale to ensure satisfaction and generate referrals.
• Product Knowledge & Updates:
  • Stay updated on product features, pricing, and promotional offers.
  • Provide accurate and detailed information to customers regarding products and services.
• Data Entry & Reporting:
  • Accurately input customer information and sales data into the CRM system.
  • Generate and submit daily or weekly reports on call activity, sales figures, and lead status.
• Problem Solving & Handling Objections:
  • Address customer objections effectively and provide tailored solutions to meet their needs.
  • Handle customer complaints with professionalism and work towards finding amicable solutions.