Currencykakaka.com - Executive - Front Desk (1-5 Yrs) Ghaziabad/UP (After-Sales/Customer Service)

- Job Title: Front Desk Executive- Company: Currencykaka.com- Experience required: 1-5 years- Job Type: Full time- Location: Ghaziabad, IndiaAbout us:Currencykaka.com is a reliable and rapidly growing currency exchange platform that serves Ghaziabad and beyond that. With transparent service, competitive rates and a customer-first approach, we are rapidly expanding our operations and looking for enthusiastic professionals to join the office team in front of us.Job Summary:We are hiring a front desk executive who will be the face of our Ghaziabad office. As the first point of contact to customers, you will play an important role in ensuring smooth front-desk operation and maintaining an excellent customer experience.Key Responsibilities:- Welcome and welcome customers in a professional and friendly manner.- Handle inquiry about currency exchange services, rates and documentation.- Keep the exact record of transactions and visitor logs.- Assist customers who fill the form and confirm the documents as per compliance norms.- Coordinate with internal teams to ensure timely and accurate service distribution.- Manage upcoming calls, emails and walk-in effectively.- Keep a clean and organized reception area.- Handle administrative functions like scheduling appointments and records keeping.Requirements:- The work experience of 1 to 5 years proves to be 1 to 5 years in a uniform customer-support or administrative role.- Strong oral and written communication skills in English and Hindi.- Proficiency in MS Office (Word, Excel, Outlook).- Excellent interpersonal (ref:updazz.com)

Payroll Type : Permanent