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Customer Support Executive

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
JOB OPENING -100
Job Location - Ahmedabad, Gujarat
365 Days Running.
Language : Gujarati / Hindi.
1) Shift Timing : 9Am to 6Pm & 10Am to 7Pm. Both are Morning time.
2) Training Schedule : Total 5 Days. (Training Salary Not Provide)
3) Week-off : Randomly 4 Week-off Every Month.
4) Salary Calculate Monthly 1st to 30, 31st.
5) Salary Date Every Month 18 date.
6) Salary Provide in Bank thru NEFT.
7) Require Any nationalized bank Accounts.
8) Fix On-hand Salary Rs.10000 Rs.2000
9) Incentive Plans : Every Day, Every Week & Monthly. Cash Provide.
10) Incentive Minimum Rs.500 To Rs.3000& Provide.
11) Accommodation : House & Light Bills & Gas Connection. Company provided & (Not provide Food).
12) Attendance Bonus.
13) OT : 100/- Per 2 Hour

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or social media.
  • Provide accurate information about products, services, policies, and procedures.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Log and track customer interactions and feedback in CRM systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution satisfaction.
  • Assist in creating FAQs, help documents, and support content.
  • Collaborate with internal teams to improve customer experience.

Job Profile : Customer Support Executive
Industry : Diploma, Walkin, tech-support
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About Employer
Freshersworld (Registered since June-2017)
Lakhu Teleservices PVT LTD
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