Executive - Inside Sales - Marketing Services (1-3 Yrs) Mumbai (Telesales/Inside Sales/BPO)

Position: Inside Sales ExecutiveExperience: Minimum 1 yearOverview:We are seeking a driven Inside Sales Executive to join our Mumbai (Santacruz) headquarters. You will connect with prospective customers, guide them through our offerings, and boost revenue through strategic upselling and cross-selling.Key Responsibilities:- Engage and convert inbound leads via calls, WhatsApp, and email.- Conduct needs analysis to recommend suitable courses.- Upsell and cross-sell premium programs, bundles, and learning tools.- Maintain accurate CRM records and track sales pipelines.- Deliver empathetic, solution-focused customer interactions.- Share market insights with internal teams to improve campaigns.Requirements:- Fluent in English and Hindi with excellent communication skills.- 1-3 years in B2C inside sales, telesales, or customer success (EdTech preferred).- Proven sales target achievement.- CRM proficiency and comfort with a 6-day work week.- High empathy, consultative approach, and objection-handling skills. (ref:updazz.com)

Payroll Type : Permanent