Customer Support Role (0-1 Yrs) Delhi NCR/Delhi/Gurgaon/Gurugram (After-Sales/Customer Service)

- Customer support is an essential function within any business, providing the crucial link between the company and its customers.
-A customer support representative is responsible for addressing inquiries, resolving issues, and ensuring that customers have a positive experience with the company s products or services.
-This role requires a blend of technical knowledge, communication skills, problem-solving abilities, and empathy to effectively manage customer needs.- A typical customer support job involves interacting with customers through various channels, including phone calls, emails, live chat, and social media.
-Representatives are tasked with answering customer questions, explaining product features or services, and guiding them through troubleshooting processes.
-In addition, they are often responsible for processing orders, returns, and exchanges, as well as assisting with account management tasks, such as updating personal information or resetting passwords. (ref:updazz.com)

Payroll Type : Permanent