Required Telecaller - Lucknow

& We are seeking a proactive, persuasive, and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products or services, addressing customer queries, and converting potential leads into sales . The ideal candidate should possess excellent communication skills, a polite and confident demeanor, and the ability to handle pressure effectively . This role is perfect for individuals who are target-driven, self-motivated, and eager to grow in the field of sales and customer service .

• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

&
Job Profile : Telecaller
Industry : BPO, work-from-home