Executive - Front Desk (0-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

We are hiring a Front Desk Executive who will be the face of our Hotels. The ideal candidate should be courteous, patient, humble, and always maintain a professional demeanor while ensuring excellent guest experiences.Key Responsibilities:- Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.- Manage guest check-in and check-out processes efficiently.- Answer and direct phone calls, emails, and guest queries promptly.- Handle reservations, bookings, and guest requests with accuracy and courtesy.- Coordinate with housekeeping, F&B, and other departments to ensure seamless service.- Maintain the reception area s cleanliness and professional appearance.- Resolve guest concerns with patience, politeness, and professionalism.- Uphold high standards of discipline, grooming, and hospitality etiquette.Key Requirements:- Education: Graduate/Diploma in Hospitality Management preferred.Experience:- 2 years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.- Freshers can also apply.Skills & Attributes:- Excellent communication (English & local language).- Humbleness, patience, and politeness are mandatory qualities.- Strong customer service orientation and problem-solving skills.- Professional grooming and pleasing personality.- Knowledge of reservation systems is an added advantage.What We Offer:- Competitive salary package.- Professional training and growth opportunities.- A dynamic and supportive hospitality work culture.- Job Type: Full-timeLanguage:- English (Preferred)- Hindi (Preferred) (ref:updazz.com)

Payroll Type : Permanent