Univariety - Executive - Client Success (0-2 Yrs) Hyderabad (After-Sales/Customer Service)

Roles and Responsibilities:- Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform.- Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals.- Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform.- Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value.- Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams.Minimum Qualifications:- Freshers or candidates with 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles.- Excellent communication skills with ability to build rapport easily.- Proficiency in MS Office applications (Excel) for report preparation and presentation.- Strong understanding of product knowledge and sales principles. (ref:updazz.com)

Payroll Type : Permanent