Desktop Support Engineer- L1

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

Required 1.5 years experience in Desktop Support & Helpdesk Support with good communication skill.
Knowledge required for Remote resolution and support.
Knowledge required for Operating System (OS) installation & its troubleshooting.
Knowledge requires for MS Office installation, Outlook configuration (o365) & its troubleshooting
Knowledge requires for Printer installation & its troubleshooting&
Knowledge required for Antivirus installation & its troubleshooting.
Antivirus patch updates, version update , Compliance (PGP,DLP etc.) update as per policy.
Knowledge required for the Internet / Network devices & their troubleshooting.
He must have worked previously at a location where at least 100 Users are working with AD and Domain environment

Eligibility Criteria

Preference:

Candidate must have good voice and mail communication.
Basic Knowledge of computer H/w and Networking
Basic Knowledge of ITIL Process (e.g. SLAs , Ticketing Tools, Service Request, Incident, IMAC etc.)

Employee Benefits:

Social Security Benefits (Provident Fund/Health and Medical Insurance/Gratuity)

Job Profile : Desktop Support Engineer- L1
Industry : it-software, Diploma

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