Required Store Incharge - Pune

Introduction

We are looking for a highly responsible, energetic, and customer-focused Store Incharge to manage day-to-day store operations in our modern 24/7 convenience store . The ideal candidate should have strong customer handling skills, product showcasing abilities, and sales-oriented mindset to create a lasting positive impact on customers and ensure smooth store functioning.

Key Responsibilities

1. Customer Handling

• Provide excellent customer service by assisting customers with inquiries, purchases, and product recommendations.
• Handle complaints and resolve issues in a polite and efficient manner.
• Maintain a friendly and welcoming environment to enhance customer satisfaction and retention.

2. Store Operations & Management

• Oversee the day-to-day operations of the store.
• Maintain a unique showcasing of products to attract customers and increase visibility.
• Ensure shelves are well-stocked, neatly arranged, and visually appealing .
• Supervise billing, packaging, and inventory control processes.

3. Sales & Revenue Growth

• Use your sales skills to boost revenue and achieve sales targets .
• Suggestive selling and upselling techniques to increase average transaction value .
• Identify slow-moving products and plan promotional activities to improve sales.

4. Inventory & Stock Management

• Monitor stock levels, track product movement , and avoid shortages or overstocking.
• Coordinate with suppliers and vendors for timely stock replenishment.
• Ensure accurate inventory records are maintained.

5. Staff Supervision & Coordination &

• Guide and train store staff on customer service, sales, and product showcasing techniques .
• Ensure smooth coordination among team members during peak hours and shift changes.

Job Profile : Store incharge
Industry : Diploma, retail