Required Delivery Executive - Hyderabad

Key Responsibilities

1. Delivery Operations

• Collect packages, parcels, or goods from the warehouse or pickup location.
• Ensure timely and accurate delivery of products to customers or business partners.
• Plan and follow efficient routes to reach destinations on time.
• Handle cash-on-delivery (COD) payments when applicable and submit them as per company policy.
• Obtain customer signatures and proof of delivery for confirmation.

2. Customer Interaction & Support

• Greet customers politely and deliver items with professionalism.
• Provide assistance to customers by explaining order details or resolving basic concerns.
• Maintain a positive and friendly attitude while representing the company.

3. Vehicle & Equipment Management

• Use company-provided vehicles, bikes, or personal vehicles depending on the job role.
• Ensure the delivery vehicle or bike is well-maintained and roadworthy .
• Report any vehicle-related issues, delays, or accidents immediately to the supervisor.
• Properly handle company-provided equipment such as delivery bags, mobile devices, and GPS trackers.

4. Reporting & Documentation

• Update delivery status in the company s app or tracking system in real-time.
• Submit daily reports of completed deliveries, pending orders, and returned items.
• Maintain accurate records of payments, invoices, and delivery proofs .

5. Coordination with Internal Teams

• Work closely with the warehouse and operations teams to manage dispatch schedules .
• Inform supervisors about delayed deliveries, customer issues, or operational challenges .
• Cooperate with the customer support team to resolve delivery-related complaints.