Executive - GDS Ticketing & Sales/B2B Vertical (3-10 Yrs) Gurgaon/Gurugram (B2B/Corporate Sales)

Ticketing (GDS Operations):- Issue, reissue, cancel, and refund air tickets using Amadeus, Sabre, or Galileo.- Handle fare constructions, revalidations, manual pricing, and schedule changes.- Ensure accuracy in PNR management, airline fare rules, and IATA/BSP regulations.- Manage and resolve ticketing errors, queue handling, and post-ticketing support.- Coordinate with airlines for fare audits, ADM/ACM disputes, and complex ticketing cases.- Sales & Business Development (B2B):- Conduct cold calls and follow-ups with potential B2B partners (( Online Travel Agency) OTAs, travel agencies).- Present and promote the company s ticketing services, tools, and support offerings.- Onboard new partners by guiding them through the registration and integration process.- Maintain strong relationships with existing clients to ensure satisfaction and repeat business.- Collect and share client feedback to improve service quality and offerings.- Coordination & Support:- Work closely with internal teams (tech, finance, customer support) for smooth ticket processing.- Provide after-sales support and assist partners with operational or service-related queries.- Maintain accurate records of all ticketing actions and sales activities.- Qualifications- Experience with GDS platforms (Amadeus, Sabre, Travelport)- Ticket Sales and Reservations skills- Strong Communication and Customer Service skills- Fluency in English- Proficiency in sales strategies and techniques- Ability to work effectively in a fast- paced, team-oriented environment- Bachelor s degree in travel and tourism, business administration, or related field is preferred (ref:updazz.com)

Payroll Type : Permanent