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Required Counsellor - Mumbai

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

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Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

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Job Profile : counsellor
Industry : finance, work-from-home, female

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Freshersworld (Registered since June-2017)

Global Edge Consultancy

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