Client Service Manager

Business Development and Client Service Manager
Company: Talisman Awards
Location: Charni Road, Mumbai
Full-Time: Monday to Saturday(Alternate Saturday 's Off)
10:00 AM 6:00 PM
Reports to: Team Leader
Job Summary
We 're looking for a results-driven Business Development and Sales Executive to drive growth, build strong relationships with clients, and deliver exceptional customer service. You 'll be responsible for lead generation, client servicing, and ensuring timely execution of product specifications.
Key Responsibilities
1. Business Development:
- Generate leads and cold call prospective customers.
- Develop relationships with new and existing clients.
- Identify and pursue new business opportunities.
2. Client Servicing:
- Understand customer needs and provide effective solutions.
- Maintain strong working relationships with clients.
- Ensure timely execution of product specifications with design and production teams.
3. Sales Growth:
- Meet or exceed sales targets.
- Collaborate with internal teams to drive business growth.
4. Customer Relationship Management:
- Become the primary point of contact for assigned clients.
- Ensure customer satisfaction and retention.
Required Skills
1. Excellent communication and interpersonal skills.
2. Strong business development and sales skills.
3. Ability to learn new software quickly (e.g., customer service programs and databases).
4. Tenacity and drive to seek new business opportunities.5. Strong problem-solving and analytical skills.
This role requires a proactive and results-driven individual who can build strong relationships with clients and drive business growth.
Company Overview:
Talisman Awards is a renowned manufacturer of bespoke trophies and recognition products, boasting a legacy of over 25 years. As a premier custom-trophy manufacturer, we deliver top-notch, personalized awards to a diverse clientele, including esteemed entities like BCCI, IPL, IIFA, and Filmfare. Our expertise lies in crafting unique, high-quality trophies that reflect the prestige and excellence of our clients.
Website: : Udyog Mandir 257/A, 2nd Floor, JSS Road, Girgaon, Above Airtel Gallery, Mumbai 400004
To Apply:If you 're ready to contribute to a growing legacy of excellence, send your resume and cover letter to:
Mrs. Elena Quadros

Job Profile : Client Service Manager
Industry : Others