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Automation Business Analyst

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Automation Business Analyst
  • Supporting global complex transformation programmes, where automation is a key enabler
  • Working with Global Process Owners and Subject Matter Experts to define and explore processes for automation
  • Understanding, mapping and describing As Is processes, as conducted by the business today, including the happy path and all exception paths
  • Collecting and validating process metrics
  • Challenging status quo of As Is processes and proposing new solutions with actionable recommendations
  • Identifying pain points and improvement opportunities
  • Defining requirements and To be state solution, by working and communicating with various parts of the business
  • Creating and obtaining a sign-off on the Process Definition Document
  • Encouraging teams to create and build new solutions to improve quality of service
  • Promoting digital innovation to transform the way people work and improve experience of customers using services of DBS

Job Profile : Automation Business Analyst
Industry : bsc-bca-bbm, management
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Freshersworld (Registered since June-2017)
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