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Godrej Properties - Relationship Manager - Customer Relationship Management (0-8 Yrs) Gurgaon/Gurugram/Noida/Greater Noida (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
RM (Relationship Manager):- New Booking/welcome process incl. Documentation- Responsible for the agreement registration including registration schedule with customer (may not be physically present for registration)- Coordinating with CRG/Legal to provide any clarification on agreement clauses- NPS initiative and testimonials- Collection efficiency target achievement & outstanding reduction- Collection follow up for self & Bank funding customers- Be the SPOC for all customer communication- Own customer experience and seek support from others through ECRM- On site, walk in handling- Customer engagement initiatives- Driving snagging/de-snagging for the respective assets.- Flat Hand over coordination- Coordination for snag rectification tracking and sharing timelines with customer. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
GODREJ PROPERTIES LTD
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