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Customer Service Representative

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Customer Support Executive NIGHT SHIFT (Inbound Voice)
& LocationSalt Lake, Sector V, Kolkata (On-site with free cab drop service)
Shift & Schedule
Night Shift aligned with U.S. time zonesDays Off: Fixed weekends Saturday & SundaySchedule: Monday to Friday workweek
About the Role
  • Handle inbound voice calls from U.S. Healthcare service/customers no sales, no targets.
  • Resolve queries professionally and accurately, ensuring timely issue resolution.
  • Listen actively, empathize, and provide clear, personalized support.
Requirements
  • Strong communication skills in English (verbal & written), preferably US accent-neutral.
  • Minimum 12th pass; graduation or diploma is a plus.
  • Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
In-hand Salary: 15,000 19,000 per month& Travel Allowance Subsidized Meals& Free Cab Drop after night shift& Attendance Bonus: 1,000 per month& Annual Performance Bonus: Up to 15,000& PF & ESI coverage
Interested candidates are encouraged to apply immediately:

Job Profile : customer service representative
Industry : Others
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About Employer
Freshersworld (Registered since June-2017)
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