Required Implementation Engineer - Hyderabad

Travel to client locations.
Provide on-site and remote support for product setup and usage
Act as the first line of contact for any software-related concerns or issues
Educate clients on product features, usability, and updates
Handle customer queries with patience and professionalism
Coordinate with internal technical and support teams for issue resolution
Maintain proper documentation of client interactions and feedback
Ensure successful go-live and smooth client onboarding
Requirements:Good communication and interpersonal skills
Fluency in Hindi is mandatory
Willingness to travel within PAN india locations&
Basic understanding of software usage and customer service
Ability to understand client concerns and respond accordingly
Problem-solving mindset and learning attitude
Preferably from a technical or healthcare background (not mandatory)
What You ll Gain:Full exposure to software implementation and customer handling
Real-time experience in product troubleshooting and client communication
A strong foundation for a future career in customer success, product support, or tech operations